Your first visit
Your first visit to our office typically includes an X-ray that allows us to view the structure of the jaw, the position of any teeth that have not yet erupted, malformed roots, and tooth decay.
The initial visit also entails a review of your medical history. When you share your medical history, be sure to provide complete, up-to-date information on your health. Inform our office if you have experienced a recent hospitalization or surgery, or have been ill.
Also tell us the names, doses, and frequency of any medications you are taking — whether prescription or over-the-counter products — and the name of your physician. Let us know about any changes in your health or medications. This information will help us select the safest and most effective method of treatment for you.
We encourage regular checkups for individuals age four and up. Regular checkups are important to:
- Check for problems you might not see or feel
- Find early signs of decay
- Treat oral health problems early, while they are still manageable
Regular checkups include a thorough cleaning and polishing, and an oral exam by the doctor. During the oral exam, Dr. Palmer will check the health of your mouth, teeth, gums, cheeks, and tongue, and inspect your existing fillings and restorations, because constant pressure from chewing, grinding, or clenching can cause them to wear away, chip, or crack.
Regular checkup appointments typically take about 45 minutes. Patients are seen by appointment only. We make every effort to be on time for our patients, and we ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us at least 24 hours prior to your scheduled appointment time.
Convenient and secure online services with Sesame 24-7™
We value you as our patient and appreciate your commitment to continued oral health. We understand the importance of providing you online convenience to manage your patient information, which is why we are excited to partner with Sesame Communications in our effort to stay connected.
Using our convenient online services is easy. You simply log in to your account from our website, where you have access to all your patient information, online 24-7, in a safe, secure environment that exceeds HIPAA requirements. We are pleased to offer you this convenience free of charge, and to share with you all the amazing features offered to you through Sesame 24-7.
- Email and text message reminders
Customize how you receive appointment reminders with email, text messaging, and/or voicemail. You can also download a reminder for use in your calendar so you don’t forget your next appointment. After you log in to your account profile, you can confirm appointments online, and reduce reminders altogether.
- Financial pages
Just like our appointment reminders, you can customize how you receive financial reminders through email or voicemail. After you log in to your account profile, you can review and print your financial ledgers without having to call our office.
- Online bill pay
After you log in to your account profile, review and pay your bills online directly through our website. All online payments are protected in a secure server via SSL (Secure Sockets Layer), so your credit card information is encrypted as you enter it.
- View images
Get access to and review your dental images and X-rays online from the comfort of your home.
- Share your smile with family and friends
If applicable, share your Invisalign® ClinCheck® via email and Facebook. Show your family and friends how easy it is to improve their smile, too!
- Post-appointment feedback
After your appointment, we’ll send you a link to an online survey where you can let us know how we’re doing (and what could use improvement).
The best part about these features is they are already available to you! All you need is a personal email account. Call or email our office, and we will gladly provide you with your own personal login information.
You are not only our patient but also a member of our extended family. Thank you for choosing us to be your dental care provider.